Jackie worked as Senior Web Writer/ Editor at IBM and Lotus Development Corp., taught both technical and scientific writing and editing at Northeastern, and writes poetry. She has won a National Endowment of the Arts Fellowship Grant in Poetry, is the author of a chapbook titled All Waters Run to Lethe, and has been published in numerous journals, including Poetry, Beloit Poetry Journal, Poetry Northwest, and Cortland Review. Her poems have been nominated for the Pushcart and have appeared on the website Poetry Daily. She is the mother of two children and has six grandchildren.